If you change your mind, you can return the item within 30 Days of receipt for an exchange or refund. Email us at firstname.lastname@example.org, and we will send you a return label.
We aim to exchange or refund within 5 working days of receiving the return. Once processed, you will receive a confirmation email.
Please note that we will only accept returned items with their original box – the seal should be unbroken, and there should be no signs of use. (This will not affect your statutory rights).
If we deliver a wrong, defective or damaged item, only dispose of it with our written confirmation. Please help us resolve your issue quicker by providing video or photographic evidence.